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474 Finchampstead Road, Wokingham, Berks.
RG40 3RG
Tel: (0118) 973 2678
Fax: 0118 973 3689
24 Hr Emergency: 111 (NHS 111)

Appointments

How to make an Appointment

The surgery employs a policy of easy patient access to appointments and works to maintain access to a clinician within 24 hours or to any doctor within 48 hours. We provide a choice of different ways of consulting with a clinician and can offer doctor and nurse appointments at least four weeks in advance.

You may book any of the appointment types listed below by:

  • Online via Patient Access (formally EMIS Access)*
  • Telephone (0118) 9732678
  • In Person at our reception desk.

*When registering for Appointments Online, you will need to obtain a PIN and an Access ID from the Practice. Please ask at Reception for more details.

It is better to book your appointment at least a day in advance.

Why does the receptionist ask what is wrong with me?

Ten Minute Appointments

Patients are booked to see the doctor at 10 minute intervals. Please bear this in mind when making the appointment.

We have recently received complaints regarding waiting times, the reason being patients discussing several problems.

If you have a large number of problems to deal with, please discuss with the doctor whether you should come back for a further appointment at a different time.

Opening Times

Monday 8.00am - 6.30pm
Tuesday 8.00am - 6.30pm
Wednesday 8.00am - 6.30pm
Thursday 8.00am - 6.30pm
Friday 8.00am - 6.30pm

For Saturday clinics please phone the surgery for availability and more information.

Extended Hours

We acknowledge that there are patients who have work commitments outside our core hours and find it difficult to attend. To provide greater choice to these patients, the surgery offers additional face to face doctors’ appointments outside of its core hours.

If you think you may benefit from one of these appointments, please speak to reception who will advise the times available, which can include particular mornings, evenings and some Saturday mornings.

Out of Hours

The out-of-hours service is provided by NHS 111 and operated by between the hours of 6.30pm-8.00am every weekday night and over the weekend from 6.30pm Friday until Monday 8.00am and all Bank Holidays.

To access the out-of-ours service, you should telephone 111.

Consultation Times

Doctor Monday Tuesday Wednesday Thursday Friday
Dr Mellows 8:30am-12:30pm
4:00pm-6:00pm
8:30am-12:30pm
3:30pm - 5:30pm
8:30am-12:30pm
3:30pm-5:30pm
 
    8:30am-12:30pm
3:30pm-5:30pm
Dr Zylstra 8:30am-12:30pm
4:00pm-6:00pm
   
8:00am-12:00pm     8:30am-12:30pm
3:30pm-5:30pm
Dr Bird     8:30am-12:30pm
3:30pm-5:30pm
    8:30am-12:30pm
3:30pm - 5:30pm
   
Dr Jane Spurgeon 8:30am-12:30pm
4:00pm-6:00pm
    8:30am-12:30pm
3:30pm-5:30pm
       
Dr Baily-Gibson 8:30am-12:30pm
4:00pm-6:00pm
8:30am-12:30pm
3:30pm-5:30pm
    8:30am-12:30pm
3:30pm-5:30pm
8:30am-12:30pm
3:30pm-5:30pm
Dr Clapton 8:30am-12:30pm
4:00pm-6:00pm
8:30am-12:30pm     8:30am-12:30pm
3:30pm-5:30pm
   
Dr Taylor     8:30am-12:30pm
3:30pm-5:30pm
8.30am - 12.30pm
3:30pm - 5:30pm
    8:30am-12:30pm
3:30pm-5:30pm
Dr Torjussen 8:30am-12:30pm
4:00pm - 6:00pm  
    8:30am - 12:30pm
3:30pm - 5:30pm
8:30am-12:30pm
3:30pm-5:30pm (Care Home)
   
Dr Bullard     8:30am-12:30pm
3:30pm-5:30pm
   
8:30am-12:30pm
3:30pm-5:30pm
8:30am-12:30pm
3:30pm-5:30pm
Dr Connolly                 8:30am-12:30pm
3:30pm-5:30pm
 
GP Registrar  Monday Tuesday Wednesday Thursday Friday
Dr Salmons 8.30am-12.30pm
3.30pm-5.30pm
    8.30am - 12.30pm
3.30pm-5.30pm
8.30am-12.30pm
3.30pm-5.30pm
8.30am-12.30pm
3.30pm-5.30pm
Dr Lewis 8.30am-12.30pm
3.30pm-5.30pm
    8.30am - 12.30pm
3.30pm-5.30pm
8.30am-12.30pm
3.30pm-5.30pm
8.30am-12.30pm
3.30pm-5.30pm
Dr Ahmad 8.30am-12.30pm
3.30pm-5.30pm
    8.30am - 12.30pm
3.30pm-5.30pm
8.30am-12.30pm
3.30pm-5.30pm
8.30am-12.30pm
3.30pm-5.30pm

Nurse Monday Tuesday Wednesday Thursday Friday
Minor Illness Nurse/
Nurse Appointments
8.00-12 noon
3.00-5.30pm
8.00-12 noon
3.00-5.30pm
8.00-12 noon
3.00-5.30pm
8.00-12 noon
3.00-5.30pm
8.00-12 noon
3.00-5.30pm

 

Face to Face Consultations

These appointments are at 10 minute intervals during the doctors' surgeries or minor illness nurse clinics and are booked in advance. On occasion, due to high patient demand or because of doctor annual leave, it may not be possible to book with your preferred GP. In this instance you will be offered an appointment with another clinician or doctor.

Telephone Consultations

Offering convenience to the patient, these appointments are at 10 minute intervals during the doctors' surgeries or minor illness nurse clinics and are booked in advance. The clinician will call you at the agreed appointment time, so please ensure you are available on the telephone number you gave when you booked.

Home Visits

The doctors provide home visits during core hours for patients who are confined to bed or unable to attend the surgery due to illness or infirmity.

You should telephone before 10:30am if possible.

Triage

A doctor will call you to discuss your medical situation and if the doctor decides it appropriate, you will be offered an appointment to attend the surgery later in the day.

Please understand these appointments are released strictly at the doctors’ discretion based on their expert opinion of a patient’s immediate health need.

Please be aware that the receptionist may ask the reason for your request to pass onto the doctor.

Minor Illness Nurse and Nurse Appointments

Our minor illness nurse is trained to advise and treat children over 1 year of age and adult patients who have common minor ailment.

Our team of specialist practice nurses provide appointments for patients who require chronic disease reviews. These specialised appointments include asthma, chronic obstructive pulmonary disease (COPD), diabetes, hypertension and ischaemic heart disease (IHD)