A new, advanced telephone system will go live at the surgery today (25/10/22), however, please contact the surgery in the normal way. When fully configured, the new system will advise you of your place in the queue, giving you an added option to be called back by us when you are next in position, so you do not need to be waiting on the phone. This will not reduce the number of calls received by the surgery but will help towards managing them in an improved way.
Please be patient with our staff as they come to grips with the new telephone system.